IC Translating
  • Services
  • Languages
    We translate between
    German (DE) English (EN) French (FR) Spanish (ES) Italian (IT) Portuguese (PT) Chinese (ZH) Japanese (JA) Arabic (AR) Russian (RU) Polish (PL) Dutch (NL) Swedish (SV) Turkish (TR) Korean (KO) Czech (CS) Romanian (RO) Hungarian (HU) Greek (EL) Finnish (FI)
  • Pricing
  • Process
  • About
  • FAQ
  • Contact
Get a Quote
IC Translating
  • Services
  • Pricing
  • Process
  • About
  • FAQ
  • Contact
Get a Quote Contact Us

Privacy Policy

Effective: 1 March 2025 • Last updated: 1 March 2025

1. Who We Are

IC Translating is a translation agency operating from 203 W Church St, Newcomerstown, OH 43832, USA. Contact: hello@ictranslating.com | (614) 400-6098. We are subject to German data protection law (BDSG) and the European General Data Protection Regulation (GDPR).

2. Data We Collect

Data you provide

When you contact us, request a quote, or place an order, we collect: name, email address, phone number, company name, country of residence, and document content submitted for translation. Payment data is collected and processed exclusively by Stripe; we do not receive or store card numbers.

Automatically collected data

Our web server logs IP addresses, browser type, and pages visited for security and performance purposes. This data is not linked to personally identifiable information and is retained for 30 days.

3. Legal Basis

We process personal data on the following legal bases: performance of a contract (Art. 6(1)(b) GDPR) for order processing; legitimate interest (Art. 6(1)(f) GDPR) for security logging; and your consent (Art. 6(1)(a) GDPR) for cookies and marketing where applicable.

4. How We Use Your Data

  • Delivering the translation service you ordered
  • Communicating about your project, revisions, and delivery
  • Processing payments through Stripe
  • Maintaining financial records as required by German commercial law (HGB)
  • Responding to pre-sales inquiries

5. Confidentiality of Translation Content

Documents submitted for translation are treated as strictly confidential. They are shared only with the translator(s) assigned to your project, all of whom have signed non-disclosure agreements. We do not use your content to train AI systems or share it with third parties beyond your project team.

6. Data Retention

  • Active project files: retained during the project and deleted 12 months after delivery unless you request earlier deletion
  • Invoices and financial records: 10 years (German HGB requirement)
  • Pre-sales inquiry data: 6 months
  • Server logs: 30 days

7. Your Rights under GDPR

You have the right to access, correct, delete, restrict, or port your personal data. You may also object to processing and withdraw consent at any time. To exercise these rights, email hello@ictranslating.com with the subject "GDPR Request." We respond within 30 days.

8. International Transfers

If a project requires a translator outside the EU/EEA, we ensure appropriate transfer safeguards are in place (Standard Contractual Clauses or adequacy decision).

9. Supervisory Authority

If you believe your rights have been violated, you have the right to lodge a complaint with the Newcomerstown Commissioner for Data Protection and Freedom of Information (BlnBDI).

10. Contact

IC Translating • 203 W Church St, Newcomerstown, OH 43832, USA • hello@ictranslating.com • (614) 400-6098

IC Translating

Specialist translation agency in Newcomerstown. Legal, medical, technical, and marketing translation. 20+ language pairs. All services delivered digitally.

All services are delivered digitally. No physical goods are shipped.

Services
  • Legal Contract Translation
  • Technical Software Localization
  • Marketing Transcreation
  • Medical & Pharmaceutical Translation
  • Multimedia & Subtitling
  • Translation Quality Review
Agency
  • About
  • Process
  • Case Studies
  • Pricing
  • Get a Quote
  • FAQ
  • Contact
Contact
203 W Church St, Newcomerstown, OH 43832, USA
(614) 400-6098
hello@ictranslating.com
Get a Quote
© 2026 IC Translating. All rights reserved.
Privacy Terms Refunds Delivery Cookies
IC Translating
Quick responses during business hours
Hello! What can we help you translate?

We use cookies to improve your experience. See our Cookie Policy.